1
SHIPPING
We offer the following shipping options - you will be asked to select a shipping method at checkout. In the US, flat rate of $4.00 / FREE Shipping for orders over $50.00. You will get a email confirmation when your order has shipped and a tracking number will be included. PLEASE NOTE: ONCE YOUR ORDER HAS SHIPPED, WE ARE NOT RESPONSIBLE FOR LOST OR DAMAGE ITEMS.
2
PORCH PICKUP
You will be sent confirmation of when your order is ready for pickup. Pick up time/days: Monday – Friday 8:00AM-8:00PM. PLEASE PICK UP ONLY YOUR ORDER!
3
ORDER PROCESSING TIME
All orders placed will be processed withing 7-10 business days (possibly sooner depending on workload for the day). All orders placed during the weekend or on a public holiday will be processed the following (OPEN) business day.
4
RETURNS / REFUNDS / EXCHANGES
Thank you for purchasing our products at The Yellow Flower. We do our best to ensure the accuracy of every order that is shipped out. However, due to the nature of our business and products we sell, our products are exempt from being returned, but we can offer a store credit for future purchases. Custom Orders & Personalized Items cannot be returned. Personalized merchandise cannot be returned or exchanged because we cannot reuse these products.